General
Is BigsBet safe and legit?
Yes. BigsBet is operated by Bigs Global Ltd and holds an Anjouan license (ALSI-2024). The site uses SSL encryption, games are from certified providers (Pragmatic Play, NetEnt, Evolution), and there is 24/7 support. Always gamble responsibly.
Does BigsBet work in my country?
BigsBet accepts players from many countries, including Uzbekistan, Russia, Kazakhstan, and others in the region. Check the terms and the registration form — if your country appears in the dropdown, you can play. Some jurisdictions (e.g. UK, US, Australia) are restricted.
Is there a mobile app?
No downloadable app. BigsBet is a responsive website that works in the browser on phones and tablets. No need to install anything — just open the site and log in.
How do I contact support?
24/7 live chat on the site, plus email. Click the chat icon (usually bottom-right) to start. Support responds in English, Russian, and Uzbek. For account or payment issues, have your username and any transaction IDs ready.
Bonuses
What is the welcome bonus?
100% match up to €100 on first deposit + 100 free spins on selected slots. Wager 40x on bonus and free spin winnings. Valid for 2 days after activation. See Bonuses for full details.
How do I claim the welcome bonus?
Register, make your first deposit (€20–€100), and the bonus is usually applied automatically. If not, check the Bonuses or Cashier section and activate it manually. Promo codes, if any, are entered in the cashier.
What is the cashback?
Weekly cashback on net losses: 5–10% depending on VIP level. Calculated Monday–Sunday, credited on Monday. No wager. See Bonuses for details.
Payments
How do I deposit with Uzcard?
Go to Cashier → Deposit → Uzcard. Enter amount and card number. Confirm via SMS. Deposits credit in seconds. Min €5. See Payments for step-by-step.
How long do withdrawals take?
Uzcard, Humo, Payme, Click: usually 1–24 hours. Cards: 1–5 business days. Crypto: up to 24 hours. First-time withdrawals may be delayed until KYC is complete.
Why is my withdrawal pending?
First withdrawals often require identity verification (KYC). Upload ID and proof of address in Account → Verification. Processing takes 24–48 hours. Once verified, future payouts are faster.
What are the withdrawal limits?
€500 per day, €250,000 per month by default. VIP players get higher limits. Check your account or contact support for your exact limits.
Games
How many games does BigsBet have?
Over 10,000: slots, live casino, table games, crash games (Aviator, Plinko, Mines). Providers include Pragmatic Play, NetEnt, Evolution, Play'n GO, Microgaming, Yggdrasil. See Games.
Is Aviator available?
Yes. Aviator and similar crash games (Plinko, Mines, JetX) are available. Provably fair, instant rounds. Find them in the Crash or Instant Games section.
Account & Security
How do I reset my password?
Click "Forgot password" on the login page. Enter your email or phone. You’ll receive a reset link or SMS code. Follow the steps to set a new password. Use 8+ characters with letters and numbers.
Should I enable 2FA?
Recommended. 2FA (Google Authenticator or similar) adds a second layer of security. Go to Account → Security → enable 2FA and scan the QR code. See Registration for setup.